Question 1

Will my item look exactly like the photos?

Accepted Answer

We make every effort to photograph and describe our products accurately. However, slight variations in colour, texture, finish, or appearance may occur due to the nature of materials, handmade production, lighting, and individual screen settings.Minor colour differences caused by screen settings are not considered defects.

Question 2

Do you use sustainable materials?

Accepted Answer

Where possible, we choose materials that are responsibly sourced and have a lower environmental impact. Our wood products are made using sustainably sourced wood, and we carefully consider the origin and quality of the materials used in our products.

Question 3

What kind of paper do you use for your prints?

Accepted Answer

Our prints are produced on environmentally conscious, FSC-certified paper. FSC certification supports responsible forest management and helps ensure that paper comes from responsibly managed sources.

Question 4

Where do your products come from?

Accepted Answer

We source our products and materials from carefully selected destinations around the globe to ensure we can offer the best possible quality. We work with trusted suppliers and makers who share our commitment to quality, responsible sourcing, and thoughtful production.

Question 5

Are your products environmentally friendly?

Accepted Answer

We are committed to choosing environmentally responsible materials and production methods wherever possible. Our products are made using processes that aim to respect human health and use natural resources responsibly.

Question 6

Are your cosmetics and candles vegan?

Accepted Answer

Yes. Our cosmetics and candles are vegan, gluten-free, and nut-free.

Question 7

Do your products contain animal-derived ingredients?

Accepted Answer

Our cosmetics and candles are vegan, meaning they are made without animal-derived ingredients.

Question 8

How do you choose your suppliers?

Accepted Answer

We carefully select suppliers and makers based on product quality, materials, production practices, and our commitment to responsible sourcing. We aim to work with partners who share our values around quality, sustainability, and responsible production.

Frequently asked questions